FAQs

What should I be looking for from a professional carpet cleaner?
  • Look for someone who is a certified cleaning professional that provides licensed professionals that are trained in accordance with the industry norms.  Our technicians are IICRC (Institute for Inspection Cleaning and Restoration Certifications) Approved Carpet Cleaning Technicians (CCT) and Upholstery and Fabric Cleaning Technicians (UFT)
  • Find out what specific method of carpet cleaning they specialize in.  The most recommended type of carpet cleaning by a majority of carpet manufacturers as outlined by the Carpet and Rug Institute is Hot Water Extraction which is Green Zone Carpet Cleaning’s method.  For more information on carpet cleaning and the different types click here.
How can I make sure my carpet is cleaned well?
  • Make sure to point out specific problem areas to your professional so they can zero in on those areas that are of most concern to you
What kind of cleaning products do carpet cleaners use?
  • Different cleaners use different products. Be sure to investigate what type of cleaning agents your professional is using,  look for Green Safe cleaners which provide a long lasting finish but are more environmentally friendly and thus safer for the humans and animals it comes in contact with.  Our products are 100% certified Green
How long will it take my carpets to dry?
  • Customers usually report dry times of 2 – 3 hours on average, although up to 4 – 5 hours is possible depending in the type of carpet of surface being cleaned